TERMS AND CONDITIONS

Protolab srl provides users (hereinafter “User”, “Users”) of daaab.it website (hereinafter “daAaB”, “Site”) with the use of the same which allows the search of travel solutions between two locations (hereinafter “Solutions“) and the purchase of travel tickets (hereinafter referred to as “Tickets“) necessary to the use of transport services (hereinafter “Services“) operated by one or more transport companies (hereinafter “Operators“) directly from their electronic terminal. After choosing one of the proposed Solutions or directly one of the Tickets in the “Ticket Box” section of the Site, the User can complete their Voucher (hereinafter “Voucher“) and proceed with the purchase. These Terms and Conditions regulate the use of the Site and may be modified at any time by Protolab. The User is responsible for checking the Terms and Conditions before using daAaB.

Searching for Travel Solutions and Tickets on the Site is free and does not require registration. However, Users are advised to register via one of the channels offered in order to have additional features such as saving favorite locations or routes, convenient for subsequent use, or such as a summary of their Vouchers (valid, to be activated and expired) for quick consultation and to be purchased again. After selecting the desired Solution, the Users can then proceed to purchase the Voucher associated with it either after logging in to their account or, alternatively, as an unregistered Users. In the latter case, the User must provide a valid and active email address so as to be able to receive the purchased Voucher from daAaB and accepts that this email address will be saved and associated with this Voucher. The User can choose to make the payment with one of the tools available on the Site. The User guarantees that the data entered during the login, purchase and payment operations are truthful and correct and undertakes to update the same in the event of a change. The User is responsible for safeguarding personal information relating to access and payment data to the Site. daAaB cannot be held responsible for damages resulting from the misuse of such information or from its loss or disclosure. The purchase of Tickets via daAaB does not replace the existing purchase methods, both traditional and electronic, adopted by each Operator, but is an additional method compared to them. It is the responsibility of the Users of transport services to obtain a valid travel ticket for use of the same, even if it is impossible to purchase a certain ticket using daAaB. The purchase of Tickets through daAaB does not require the User to pay additional fees compared to the price of the same types of Tickets purchased through the pre-existing sales channels of each Operator. In order to access the Site and take advantage of its features, the User must independently equip himself with the necessary tools, internet connections, equipment, hardware and software. If the local public transport company does not allow the printing of the ticket, it is the User's responsibility to have an internet connection for the entire duration of the journey, to allow the ticket to be checked by authorized personnel. daAaB is not responsible for the supply to the User of the aforementioned tools, connections, equipment and means, nor is it responsible for any defects or malfunctions of the same.

Travel tickets from some Operators require manual activation by the User. In the event that the ticket is not recognized by the QR Code reader after its activation, the User is asked to directly contact the Operator providing the transport service. In case of failure to activate by the User, the penalties provided by the Operator will be applied. Details on the validity, issue and conditions of use of travel tickets purchased through daAaB are available in the Voucher. The Voucher and the travel tickets contained in it are valid only on the device from which the purchase is made and are therefore not transferable. It is the User's responsibility to ensure the proper functioning of the mobile device during the entire duration of the trip.

The User, once the departure and arrival locations have been selected or filled in the appropriate fields, displays the different Solutions to make the journey from the departure location to the arrival location. By selecting each of the proposed Solutions the User can view a set of additional and detailed information relating to the Solution itself. The User is aware that daAaB cannot guarantee that those displayed on the Site constitute all the travel solutions existing in reality. If daAaB has entered into commercial agreements with the Operators for the sale of the Tickets, information on the price of the Tickets valid for each Solution or part of it is indicated where available. The User can then complete the composition of the Voucher and proceed with the purchase of these Tickets. Once the payment method has been chosen among those made available by the Site, the User must confirm acceptance of these Terms and proceed with the purchase from the detail screen relating to the requested Voucher. At the same time as receiving the payment, daAaB will connect with the Operators to check the availability of the Services included in the Solution chosen by the User and, if so, will purchase the travel tickets in electronic format and then display them on the User's terminal in the Voucher associated with them. Furthermore, the User will receive an email summarizing the purchase made and containing a link that allows the viewing of this Voucher at the email address provided during the purchase. The Tickets that can be purchased from the Site may be immediately valid or valid on pre-established dates and times as specified in the detailed information relating to the aforementioned Tickets. Unless otherwise specified, the same conditions of use and terms of validity provided by each Operator for the same Tickets apply to the Tickets of each Operator purchased from daAaB. The User can choose to make the purchased Voucher immediately valid by clicking on the appropriate button if the chosen Solution contains Tickets that must be activated manually. In doing so, however, the User is aware that the Solution originally requested may not be exactly replicable at the time early activation is requested, in terms of availability of the Service, departure and arrival and intermediate times, itinerary, travel times, type of means, Operators, valid tickets and related prices. It is the User's responsibility to ensure that the Solution associated with the Voucher purchased is compatible with the Transport Services he wishes to use, before requesting immediate activation.

daAaB uses the General Transit Feed Specification (GTFS) to compute the Solutions of the various Operators. Such data can be of three types:

• generated by DaAaB on behalf of Operators (Certifeed);
• generated by the Operators or Entities to which they are subordinated or by entrusted third parties, and made available to daAaB for the provision of its services (Primary Data);
• generated by the Operators or Entities to which they are subordinated or by entrusted third parties, and made available to the public in open format (Open Data).

daAaB ensures correctness and updating of Certifeed data except for any errors, omissions or deficiencies in the information transmitted to daAaB by the Operators. daAaB can not be held responsible for errors, omissions or shortcomings in Primary Data and Open Data, lack of updating of the same or their absence. daAaB declines all direct and indirect responsibility for any damages resulting from inaccuracies, errors or omissions relating to the above data. Operators remain the sole responsible for the truthfulness and correctness of the data provided. The data provided by Users using the Site will be treated in a disaggregated and anonymous way, to compile usage statistics of the Site itself as well as to analyze the transport demand by geographical area, time or other parameters based on search requests received and Tickets purchased, both from daAaB and from third parties. daAaB in no way collects, uses, or communicates to third parties any personal data or anything that may be attributed to a physical person.

Tickets purchased through daAaB are non-refundable and the User is not entitled to exercise the right of withdrawal as they are stipulated by the italian Codice del Consumo (articles 47 et seq.). daAaB is not responsible for any damage or consequences suffered by the User due to the inability to modify or erase all or part of the Solution purchased by the User.

The User will have to arrange for the purchase of Tickets for which it is not possible via daAaB, even if only a part of the Tickets required to cover the settled Solution can not be purchased or if the User is unable to purchase the Tickets through daAaB due to malfunction of his terminal or network connection. No responsibility or liability will be assumed by daAaB in respect of the aforesaid Services not available on the Site. It is also the Customer’s responsibility to verify that he purchased the appropriate type Title for the trip he intends to use, with particular reference to the Tickets whose purchase on the Site is available directly and without the prior choice of a Solution. The User is required to inquire about the Terms of Service and the Terms of Use of the Services provided by each Operator within the Solutions that he intends to use. The User is required to independently verify if, with reference to the chosen Solution, it is necessary to obtain permissions, authorizations or visas from the authorities of the destination countries and to obtain them before the start of the trip. daAaB does not provide any information about the foregoing and is in no way responsible if the User is unable to travel, or undergoes any other consequence due to the lack of documents and acts mentioned above or irregularities in the same.

daAaB is committed to always ensuring that the Website’s Users receive an optimal experience, as accurate as possible data and to increase the availability of of different Operators Tickets. daAaB’s responsibilities within the Service consists solely of an intermediary activity in the purchase by the User of Services provided by the Operators. Therefore, daAaB is not responsible for the proper performance of the Services by these Operators, them remaining solely responsible for the fulfillment of these. daAaB assumes no responsibility towards customers for any delay, deviation of route, total or partial failure to perform the services of local public transport due to force majeure and / or for reasons of public order or public safety, nor in any case for the interruption or suspension of the local public transport service for reasons beyond its control or outside its domain, such as, for example, but not limited to: strikes of any kind, previously announced or not, unrest, high tides, natural disasters, measures by the competent authorities Authorities, etc.

daAaB is an exclusive trademark of Protolab srl as well as domain names daaab.it, daaab.com, daaab.fr, daaab.de, daaab.es, daaab.pt, daaab.co.uk, daaab.org, daaab.net (Domain Names). Trademarks or Domain Names may not be used unless previously authorized by Protolab srl in written form. The contents of the Site may not, in whole or in part, be reproduced, transferred, uploaded, published or distributed in any way without the prior express consent of Protolab srl. The User can’t use the Site and its contents in a way not explicitly allowed by these Terms and Conditions. daAaB reserves the right to terminate, suspend and/or revoke access to and use of the Site at any time and by virtue of its unquestionable and discretionary decision.

The contract between daAaB and the Customer is governed by Italian law, according to which these Terms and Conditions shall also be interpreted. Exclusive Jurisdiction is that of the Italian Judicial Authority and the exclusive forum is the Court of Padua. By using the Site and its features, the User declares that he read and accepted these Terms and Conditions.